THE WORKS

PRICING

What is Divvee?

Divvee is a website that provides a food delivery service for local communities by brining top restaurants to the corporate office. Order from your computer or phone to get the food you desire right to your office doorstep. 

Why worry about getting food? Let the food come to you! We are excited for you to experience the Divvee Lifestyle! #Divveenow

How do I order Food?

You can use the Divvee website to request a delivery from any provided food merchant in your city. After you’ve found the restaurant you want delivered, add the items to your basket, then put in your information and credit card payment to get delicious food delivered to your office.

Am I in your delivery area?

Please check your current city and the cities we deliver to.

When will Divvee expand to my area?

We continually work very hard to expand as quick as possible!

How can I found out more about careers at Divvee?

We have all of our job listings on our careers page. Click here see what we have available.

How can I be a Divvee Driver?

We can’t wait for you to join the Divvee Driver Family! You can apply here.

How are prices determined?

The price you see on the Divvee website is the price you pay for the food order, and delivery. 

Divvee prices will vary from restaurant prices to help cover the costs of picking, packing and processing. Our members can expect to pay about $5 more using Divvee than they would on a $50 order purchased in the restaurant. 

Our members are happy to pay the extra $1 per item for the convenience and time saved!

What is your delivery fee?

Our delivery fee is $15-$25 depending on your location.

Do runners accept tips?

Of Course! Tips are not required but are greatly appreciated. You may tip in cash or within the website prior to placing your order.

DELIVERY

THE PROCESS

Do I need to be present at the time of delivery?

Absolutely! 

Please do not schedule a delivery during a time window in which no one is at the office to receive the delivery. If no one is present at the time we deliver your food, it could be placed at your office door or taken back.

How much do I tip?

We ask that you tip on the quality of service displayed by your driver.

Am I in your delivery area?

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Where's my receipt?

Your receipt will be sent to the email your provided on your profile

Will Divvee deliver food to another location other than your office?

Yes! We deliver to your home, business, or wherever you are.

Do you use Divvee transportation or personal vehicles?

Our catering captain use their own personal vehicles to do the deliveries.

Is there a minimum order?

Yes, generally we have a $40-$50 minimum depending on the restaurant.

How can I order from my desktop computer or laptop?

By going to the divveenow.com website.

How do I add a comment to an order?

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Can I have food delivered to someone else?

Absolutely! We know you want to give a gift to your co-workers, bosses, and family. Divvee is happy to help in those efforts.

Can I place a pick-up order with Divvee?

No, not at this time. We will be adding a pick-up feature in the future.

What if the restaurant is out of the food that I ordered?

Your driver will contact you to see if you would like a substitute item. When ordering, you can use the notes section of the website to give us a preference on substitutions.

What days and times can I get food delivered?

Monday – Sunday: 8am – 8pm

How can I track my order?

After you place the order, select Your Orders from the menu to view it. 

The status can be one of the following: 

• Accepted – The order has been claimed by a Driver and is on the way to the restaurant. 
• At the restaurant – The Driver is picking up your delicious food to deliver to you

PAYMENTS

ACCOUNT

What forms of payment do you accept?

We currently accept all major US credit and debit cards.

Can I use coupons or restaurant deals as part of the delivery?

Unfortunately, we do not have that capability.

Can I use a gift card?

Sorry, Divvee does not accept gift cards

What is the refund policy?

You can request a refund within 5 days of your order. It’s our goal to make your life easier!

How can I reset my password?

By going to your profile and simply changing your password to whatever you desire.

Can I change the email on my account?

Yes! Go to your profile and change your email to the specified email that you desire.

How do I add multiple delivery addresses?

By going to my addresses and input as many addresses as you need.

What if I don't have a cell phone or mobile device?

You can still use our service. 

In your delivery notes just input that you have a landline and cannot receive text messages. 

Our drivers tend to text clients for substitutions if products are not in store or just to keep you updated.